AquaProTec™ Prime 32K City Water Softening System

The "Invisible" Problem: When Hard Water and Chlorine Quietly Damage City Homes

Hard water creates scale deposits that reduce heating efficiency, clog valves, and shorten appliance lifespan. Chlorine disinfects municipal water but leaves behind taste, odor, and chemical residue that dries skin and irritates during showers. Together, these two problems create compounding damage inside your home's plumbing system.

The AquaProTec™ Prime 32K City Water Softener Whole House Bundle addresses both issues at the point of entry. This system combines sediment prefiltration with high-efficiency softening and catalytic carbon filtration to deliver complete protection in smaller homes where space and flow rates require precision sizing.

Where Do These Problems Appear?

• Water heaters with thick scale buildup and rising energy costs


• Faucets, showerheads, and fixtures coated with mineral residue


• Showers that dry skin and leave hair dull despite quality products


• Dishwashers and washing machines with reduced cleaning performance


• Drinking water with persistent chemical taste

Treating hard water and chlorine separately creates gaps in protection. This bundle delivers coordinated treatment where each stage supports the next.

The Certified Solution: Precision Engineering Built in the USA

The AquaProTec™ Prime 32K integrates three proven technologies into one system. The first stage captures sediment and particulate debris that would otherwise foul downstream media. The second stage uses Aldex C-800 10% Crosslinked Resin, a high-capacity ion exchange media engineered to remove calcium, magnesium, and low levels of dissolved iron without premature fouling or channeling. The final stage employs INDOCARB® E124 Catalytic Carbon, designed to reduce chlorine, chloramines, volatile organic compounds (VOCs), trihalomethanes (THMs), and disinfection byproducts (DBPs) that affect taste and safety.

This system is sized for one-story homes with 1 to 2 occupants and standard municipal pressure (50 to 70 PSI). The 32,000-grain capacity supports moderate water usage while maintaining consistent softening performance between regeneration cycles. The Clack WS1 control valve manages backwash, regeneration, and service cycles automatically, reducing maintenance complexity and ensuring reliable operation. All core components carry NSF/ANSI certifications for material safety and performance, with tanks and valves proudly made in the USA.

To better understand how catalytic carbon removes chlorine and organic contaminants, read about chlorine taste and odor water filter solutions where advanced carbon media plays a central role in taste improvement and chemical reduction.

Pure Water Living: What Consistent Softening and Filtration Deliver Every Day

When scale no longer coats heating elements, water heaters operate more efficiently and last longer. When soap interacts with softened water, it lathers fully and rinses cleanly, reducing residue on skin, hair, and fabrics. When chlorine is removed before reaching showerheads, bathing becomes more comfortable and less drying.

This system protects appliances that depend on clean, mineral-free water while improving the sensory quality of every tap in your home. Drinking water tastes neutral and fresh. Laundry feels softer and brighter. Fixtures stay cleaner with less frequent scrubbing. Energy bills stabilize as heating systems operate without scale insulation.

The AquaProTec™ Prime 32K delivers these results through coordinated treatment stages that work together from the moment water enters your home. Pure Water. Pure Trust.

Performance

• Ideal For: One-story homes (with standard water pressure 50–70 PSI)
• System Capacity: 32,000 Grains
• Occupants: 1-2
• Household Size: Up to ~1,000 sq ft
• Number of Bathrooms: 1
• Media Volume: 1 Cu.Ft
• Media Type: Carbon - INDOCARB® E124, Water Softener - Aldex C-800 10% Crosslinked Resin
• Service Life: ~ 10-15 years
• Max Flow Rate: 27 gpm at 15 psi drop
• Backwash: 2.2 gpm

Technical Specifications

• Valve: WS-Clack WS1 Valve, Carbon Clack WS1 Valve
• Input & Output Line Size: ¾” or 1” NPT
• Tank Dimensions: 9"x48"
• Brine Tank Size: 18"X36" Gray
• Product Dimensions: 60"L × 24"W × 65"H
• Product Weight: 305 lb, 138 kg
• Material: N/A
• Power Requirement: 110V Standard (Plug-In Transformer Included)
• Bypass Valve Included: Yes
• Drain Line: ¾” or 1” NPT

Additional Components

• 1/2" Dia drain line tube 20' in length

Installation Time & Requirements

• Installation Type: Whole-House Point of Entry
• Estimated Installation Time: A professional water softener installation typically takes 3 to 6 hours, but this can vary depending on the complexity of the job and the type of system. Replacing an existing unit might take less time, sometimes as little as an hour, while a new installation with additional plumbing will take longer.

Most AQUALIVIA™ systems are built or assembled to order at our Florida facility.

• Standard orders ship in 2 to 4 business days

• Custom or special systems may require 7 to 10 business days

• Orders placed after 12:00 PM ET process the next business day

Estimated Transit Times (after shipment)

• Ground: 5 to 10 business days

• Freight systems: 5 to 10 business days

Free Shipping

Free standard shipping on orders over $99 within the continental U.S.

Freight Delivery

Large systems ship via pallet freight. An adult must be present to inspect and sign.

Inspection

Please inspect your order upon delivery and report any damage within 3 business days.

International Orders

International shipping is available. Duties and taxes are the customer’s responsibility. All international sales are final unless covered by warranty.

Warranty:

At AQUALIVIA™, we stand behind the quality of our water treatment systems. Every product is carefully built to last, and we’re proud to offer strong warranty coverage to give you peace of mind.

What’s Covered

• Mineral Tanks: 10 years (up to 13" × 54"), 5 years for larger tanks.
• Control Valves: 5 years.
• Brine Tanks: 5 years.
• Accessories & Components: 1 year.
• AQUAREX™ Whole House Filter: 5 years.
• OZONEX™ Ozone Systems: 1 year.
• AquaVRay™ UV Systems: 1 year.
• HydroClear™: 1 year(system only)
• AquaRevive™ RO Systems: 1 year(system only)

What’s Not Covered

• Regular-use consumables (filters, resins, membranes, UV lamps, cartridges).
• Damage caused by misuse, freezing, flooding, power surges, or improper installation.
• Products used with non-AQUALIVIA™ parts or outside normal water conditions.

Our Promise

We’ll repair, replace, or provide a comparable solution if your system has a covered defect. Our goal is to make sure your AQUALIVIA™ system works the way it should, so you can enjoy clean, pure water with confidence.

👉 For warranty support, please contact Info@AquaLivia.com.

Maintenance Requirement: