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Official Terms

AQUALIVIA™ Terms & Conditions

Effective Date: [Insert Date] Website: www.AquaLivia.com

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Welcome to AQUALIVIA™. These Terms & Conditions (“Terms”) govern your access to and use of our website https://www.AquaLivia.com and the purchase of products or services offered by AQUALIVIA™.

By visiting the Site or purchasing from AQUALIVIA™, you agree to be bound by these Terms and the policies incorporated by reference below.

1

Introduction

Welcome to AQUALIVIA™. These Terms govern your access to and use of our website and the purchase of any products or services (the “Products”) offered by AQUALIVIA™ (“we,” “us,” or “our”).

By visiting this Site or purchasing from AQUALIVIA™, you agree to be bound by these Terms, along with our Privacy Policy, Warranty Policy, Shipping & Delivery Policy, and Returns & Refunds Policy, all of which are incorporated herein by reference.

If you do not agree to these Terms, please do not use this Site.

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Eligibility

You must be at least 18 years of age, or the legal age of majority in your jurisdiction, to make purchases from this Site.

By placing an order, you represent and warrant that:

  • You are legally capable of entering into binding contracts.
  • All information you provide is accurate and complete.
  • You are purchasing for lawful purposes only.
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Products and Orders

Product Descriptions

We strive to ensure product descriptions, specifications, and images are accurate. Minor variations in color, finish, or design may occur.

Availability

Products are subject to availability. We reserve the right to discontinue, modify, or substitute equivalent products without notice.

Order Acceptance

After placing an order, you will receive a confirmation email. The order is considered accepted once a shipping confirmation is sent.

Right to Cancel Orders

We may cancel or refuse an order for reasons including suspected fraud, inaccurate pricing, or supply limitations. If canceled, a full refund will be issued.

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Pricing and Payment

  • All prices are listed in U.S. Dollars (USD).
  • Applicable taxes, shipping, and handling fees are calculated at checkout.
  • We accept major credit and debit cards, PayPal, and other approved methods displayed during checkout.
  • You agree to provide valid payment and billing information.
  • Orders will not be processed when payment is declined.
  • Pricing is subject to change without prior notice.
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Shipping, Delivery, Returns, and Warranty

The following policies govern logistics, after-sales support, returns, refunds, and warranty terms:

By purchasing, you acknowledge that you have reviewed and agreed to these additional policies.

6

Business Purchases & Professional Use

6.1 Applicability

These Terms also apply to purchases made by businesses, contractors, institutions, laboratories, and other professional users (collectively, “Commercial Buyers”).

6.2 Representations by Business Buyers

By purchasing on behalf of a company, institution, or professional entity, you represent that:

  • You are authorized to act on behalf of that entity.
  • The purchase is for commercial or professional use and not for personal or household purposes.
  • You are responsible for ensuring installation, operation, and maintenance are performed by qualified personnel in accordance with manufacturer specifications and local regulations.

6.3 Warranty Limitations for Business Use

  • Business Purchases are covered only by the express terms of the AQUALIVIA™ Warranty Policy.
  • No implied warranties, including merchantability or fitness for a particular purpose, apply to commercial or industrial applications.
  • AQUALIVIA™’s total liability for a claim related to business or professional use shall not exceed the purchase price of the Product in question.
  • We are not liable for downtime, loss of production, business interruption, or profit loss arising from use, misuse, or failure of Products.

6.4 Compliance & Installation Responsibility

Commercial Buyers must ensure:

  • Proper installation by qualified or certified technicians.
  • Compliance with applicable plumbing, electrical, environmental, and safety codes.
  • Appropriate maintenance schedules and recordkeeping for system servicing.

AQUALIVIA™ shall not be held responsible for damages or malfunctions caused by improper installation, unauthorized modifications, or neglected maintenance.

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Commercial Use Disclaimer

Commercial Use Disclaimer

AQUALIVIA™ systems are engineered for high performance and reliability. However, when used for business, industrial, or institutional purposes, installation must be performed by a qualified professional. Warranty coverage may differ from residential use.

AQUALIVIA™ is not responsible for incidental, indirect, or consequential damages, including lost profits or production delays, resulting from commercial or professional use.

By completing a purchase, you acknowledge and accept these conditions.

7.1 Shopify Checkout Notice — Recommended

The following acknowledgement may be displayed at checkout to document consent from both consumer and business customers:

☐ I acknowledge that I have read and agree to AQUALIVIA™’s Terms & Conditions, including the Commercial Use Disclaimer. I understand that installation must follow manufacturer specifications and that commercial warranties differ from residential coverage.
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Use of Website

You agree not to:

  • Use the Site for any unlawful or prohibited activity.
  • Interfere with the Site’s functionality, infrastructure, or servers.
  • Attempt to gain unauthorized access to any system or data.
  • Use automated tools, including bots or scrapers, to extract data.
  • Post or transmit harmful, misleading, or defamatory content.

We may suspend or terminate access to the Site for violations of these Terms.

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Intellectual Property

All content on this Site, including trademarks, logos, product photos, graphics, text, and layout, is the intellectual property of AQUALIVIA™ or its licensors.

You may not copy, distribute, reproduce, modify, or use materials from this Site without prior written consent.

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Limitation of Liability

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Disclaimer of Warranties

Except as expressly stated in the AQUALIVIA™ Warranty Policy, all Products and services are provided “as is” and “as available.”

We disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

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Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

View the AQUALIVIA™ Privacy Policy

By using the Site, you consent to the practices described in the Privacy Policy.

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Governing Law and Jurisdiction

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Force Majeure

AQUALIVIA™ shall not be liable for delays or failures to perform caused by circumstances beyond reasonable control, including natural disasters, pandemics, supply shortages, carrier disruptions, labor shortages, or governmental restrictions.

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Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be reflected by an updated Effective Date.

Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

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Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

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AQUALIVIA™ Media Service Life Disclaimer

Service life information provided by AQUALIVIA™ represents general industry expectations intended solely for educational and design-guidance purposes.

Estimated “maximum service life” values describe the approximate upper range of useful performance under favorable operating conditions, including proper pretreatment, regeneration or backwash, moderate loading, and protection from oxidants or fouling agents.

Actual lifespan of treatment media, including ion exchange resins, granular or catalytic carbons, oxidation and filtration media, adsorptive media, and mechanical depth filters, may differ substantially due to variations in water chemistry, temperature, flow rate, oxidant exposure, backwash hydraulics, and maintenance frequency.

AQUALIVIA™ does not warrant or guarantee specific media longevity or performance outcomes. All figures are nominal estimates and are not assurances of actual service duration, capacity retention, or fitness for a particular purpose.

Users are responsible for validating performance through manufacturer datasheets, field testing, and compliance with local codes and operating standards. Replacement or refurbishment should be based on measured parameters such as effluent quality, differential pressure, hardness or contaminant leakage, rather than calendar time alone.

AQUALIVIA™ and its affiliates assume no liability for direct or consequential damages arising from reliance on estimated service-life data. These values are provided in good faith to assist in system design, maintenance planning, and comparison of treatment technologies.

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Contact Information

For questions or concerns about these Terms, contact:

AQUALIVIA™

Email: info@aqualivia.com