SMS / Text Messaging Terms
Last updated: August 3, 2026
These SMS Terms govern the text messaging program operated by AQUALIVIA LLC ("AQUALIVIA," "we," "us"). They are part of our Terms & Conditions and should be read with our Privacy Policy. By opting in to receive text messages from AQUALIVIA, you agree to these SMS Terms.
The short version
By providing your mobile number and opting in, you consent to receive recurring automated text messages from AQUALIVIA at that number, including messages sent using an automatic telephone dialing system. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to cancel or HELP for help.
Program Description
The AQUALIVIA text messaging program sends account, order, and service messages (for example order confirmations, shipping and delivery updates, appointment or delivery scheduling, and support follow-ups) and, where you have opted in to marketing, promotional messages such as offers, product news, and reminders. Messages are sent from 813 921 1244 or another number or short code we use for this program.
How You Opt In
You opt in by giving us your mobile number and agreeing to receive texts, for example at checkout, in a form on our Site, by texting us first, or by giving verbal or written consent to our team. Where required, you confirm your enrollment by replying to a confirmation message. You represent that you are the subscriber or customary user of the number you provide and that you are authorized to opt in.
Consent Is Not Required to Buy
Your consent to receive marketing text messages is not a condition of purchasing any product or service. You can buy from AQUALIVIA without agreeing to receive marketing texts. Transactional messages about an order you placed may still be sent to complete and support that order.
Message Frequency
Message frequency varies based on your activity and orders. Transactional messages are sent as events occur (for example when your order ships). Marketing message frequency depends on current promotions. You are not charged by AQUALIVIA for messages, but message and data rates may apply from your wireless carrier.
How to Opt Out: Reply STOP
You can cancel the SMS program at any time by replying STOP to any message from us. After you send STOP, we will send one confirmation message and then stop sending marketing and program texts to that number. You may continue to receive transactional messages necessary to complete an order already in progress. To rejoin, opt in again as described above.
Help: Reply HELP
For help, reply HELP to any message, email info@aqualivia.com, or call 813 921 1244.
Carriers and Delivery
Message delivery is subject to your wireless carrier's transmission and is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.
Your Mobile Number
If you change or deactivate your mobile number, you agree to notify us and to opt out from the old number, so that a later holder of that number does not receive messages intended for you.
Privacy
Information you provide in connection with the SMS program is handled under our Privacy Policy. We do not sell or share mobile opt-in data or consent for text messaging with third parties or affiliates for their own marketing purposes.
Changes to These SMS Terms
We may update these SMS Terms at any time by posting the revised version with a new date. Your continued participation in the program after changes are posted means you accept the updated SMS Terms.
Text Program Support
Reply HELP to any message, or reach us directly:
Email: info@aqualivia.com
Phone / Text: 813 921 1244
Web: aqualivia.com
AQUALIVIA LLC