AQUALIVIA Privacy Policy

Effective date: August 3, 2026  |  Applies to: visitors and customers of the AQUALIVIA store

1.Introduction

At AQUALIVIA LLC ("AQUALIVIA," "we," "us," "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our online store (the "Site"). By using our Site or purchasing our products, you agree to this Privacy Policy. This Privacy Policy is incorporated into our Terms & Conditions by reference.

2.Information We Collect

Device information

When you visit our Site, we may automatically collect information about your device, including your web browser, IP address, time zone, and cookie information. As you browse, we may also collect information about the pages or products you view, referral websites or search terms, and how you interact with the Site.

Order information

When you place or attempt to place an order, we collect personal information including your name, billing address, shipping address, payment method (such as credit card or PayPal), email address, and phone number.

Additional personal information

Where applicable, we may also collect account details (username, password, and preferences), marketing and communication preferences, interactions with customer support, reviews or feedback you provide, and other information you voluntarily provide to us.

3.How We Use Your Information

• Order fulfillment: processing payments, shipping orders, and sending order confirmations.
• Customer communication: communicating about orders, shipping updates, returns, and other service matters.
• Fraud prevention: detecting and preventing fraud, prohibited conduct, or illegal activities.
• Site improvement: improving and optimizing our Site, services, and customer experience.
• Marketing: sending offers and promotions when you have opted in.
• Analytics: generating insights about how visitors and customers use the Site.

4.Behavioral Advertising

We may use your personal information and device information to deliver targeted advertisements or marketing communications we believe may interest you. This may involve third-party platforms such as Facebook, Google, TikTok, Pinterest, or other advertising networks, which may use cookies, pixels, or other tracking technologies to show advertisements based on your browsing behavior and interests.

You can manage targeted advertising through your Facebook Ad Preferences, Google Ad Settings, Microsoft/Bing personalized ad settings, and the Network Advertising Initiative opt-out portal at optout.networkadvertising.org. Disabling behavioral advertising does not necessarily prevent all advertisements; you may still see generic ads that are not tailored to you.

5.Cookies and Tracking Technologies

We use cookies, web beacons, tags, pixels, and similar technologies to collect device information, improve the Site and its performance, remember your preferences, personalize your browsing experience, and understand how visitors interact with the Site. You may disable cookies through your browser settings, but certain Site features may not function properly if you do.

6.Sharing Your Information

• Service providers: companies that help operate our business, such as our e-commerce platform, payment processors, shipping carriers, and marketing or analytics providers.
• Legal and safety requirements: when necessary to comply with legal obligations, enforce our policies, or protect our rights and property.
• Business transactions: in connection with mergers, acquisitions, reorganizations, financing, or asset sales where personal information may be transferred.
• Aggregated information: information that has been aggregated or anonymized so it does not identify you individually.

7.Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8.Security

We implement technical, administrative, and physical safeguards intended to protect personal information from unauthorized access, disclosure, or misuse. No storage or transmission system connected to the Internet is completely secure, so we cannot guarantee absolute security.

9.Your Rights (U.S. Residents)

Depending on your state of residence, applicable law may provide you with rights including the right to know what personal information we collect and how we use it, to request correction or deletion of your personal information, and to opt out of the "sale" or "sharing" of personal information for targeted advertising.

To exercise these rights, contact info@aqualivia.com using the subject line "Privacy Request." To opt out of the sale or sharing of your personal information for targeted advertising, use our Do Not Sell or Share My Personal Information page. We do not discriminate against you for exercising any privacy right.

10.Children's Privacy

Our Site is not directed to children under 16, and we do not knowingly collect personal information from children under that age. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11.Links to Other Sites

Our Site may contain links to third-party websites whose privacy practices may differ from ours. We are not responsible for the content or privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

12.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal or regulatory requirements, or business operations. We will post the updated version on this page with a new effective date. Continued use of the Site after changes are posted means you accept the revised Privacy Policy.

Related policies: Do Not Sell or Share SMS Terms Terms & Conditions Return Policy Limited Warranty Shipping Policy