EVOSOFT™ Prime 32K Grain City Water Softener

The Hidden Cost of Mineral-Rich Water

Hard water flows silently through your home, leaving invisible mineral deposits inside pipes, water heaters, and appliances. Calcium and magnesium accumulate daily, reducing efficiency and shortening equipment life. Over time, these minerals create scale that restricts flow, insulates heating elements, and demands constant cleaning.

Most homeowners notice spotting on glassware or soap that won't lather. But the real damage happens out of sight, inside your water heater, where scale buildup forces the system to work harder and consume more energy. Appliances suffer similar strain. Dishwashers, washing machines, and coffee makers all experience reduced performance and premature wear when exposed to untreated hard water.

To better understand how mineral buildup affects your entire home, explore our hard water treatment solutions designed to protect plumbing and improve daily comfort.

The Certified Solution

The EVOSOFT™ Prime 32K Grain City Water Softener is built around Aldex C-800 10% cross-linked resin, a premium-grade ion exchange media engineered for superior chlorine resistance and long-term durability. This resin removes calcium and magnesium ions responsible for hardness, preventing scale formation before it begins.

Precision matters. The system uses smart metered regeneration, which monitors actual water usage and regenerates only when needed. This reduces salt and water consumption while maintaining consistent softness. The Clack WS1 control valve manages the process, ensuring reliable operation under standard city water pressure.

The EVOSOFT™ Prime 32K is designed for homes with 1 to 2 occupants and one bathroom, treating water for up to approximately 1,000 square feet of living space. Flow capacity reaches 27 gallons per minute at a 15 PSI drop, providing sufficient volume for typical household use without restricting pressure.

Every component meets strict certification standards, including NSF/ANSI 44, NSF/ANSI/CAN Standard 61, and the WQA Gold Seal. The system is Made in USA and backed by a 10-year service life, reflecting AQUALIVIA's commitment to engineering excellence and long-term reliability.

For homes seeking an alternative approach to scale management without salt, our salt-free water conditioners offer effective mineral control with zero maintenance cycles.

Pure Water Living

Softened water changes how your home functions. Soap lathers fully, requiring less detergent for laundry and dishes. Skin feels softer after bathing, and hair rinses cleaner without mineral residue. Fixtures stay clearer longer, reducing time spent scrubbing lime deposits.

Appliances protected from scale buildup operate more efficiently and last longer. Water heaters maintain optimal heat transfer, lowering energy costs. Dishwashers, washing machines, and coffee makers experience fewer breakdowns and require less maintenance.

The EVOSOFT™ Prime 32K delivers these results quietly and consistently. Its compact cabinet design fits seamlessly into modern spaces, while the system operates with minimal disruption during regeneration cycles. Every tap in your home delivers the same quality: soft, clean water that protects equipment and improves daily comfort.

Pure Water. Pure Trust.

Completing Your Water Strategy

While the EVOSOFT™ Prime 32K protects your plumbing and appliances from hardness, it does not address drinking water purity. Municipal water often contains disinfection byproducts, chlorine, and trace contaminants that affect taste and long-term confidence.

For comprehensive water protection, consider pairing this system with our whole house water conditioners designed to reduce chlorine and improve water clarity throughout your entire home.

Performance

• Ideal For: One-story homes (with standard water pressure 50–70 PSI)
• System Capacity: 32,000 Grains
• Occupants: 1-2
• Household Size: Up to ~1,000 sq ft
• Number of Bathrooms: 1
• Media Volume: 1 Cu.Ft
• Media Type: Water Softener - Aldex C-800 10% Crosslinked Resin
• Service Life: ~ 10-15 years
• Max Flow Rate: 27 gpm at 15 psi drop
• Backwash: 2.2 gpm

Technical Specifications

• Valve: Clack WS1
• Input & Output Line Size: ¾” or 1” NPT
• Tank Dimensions: 9"x48"
• Brine Tank Size: 18"X36" Gray
• Product Dimensions: 9"L × 9"W × 55"H
• Product Weight: 101 lb, 46 kg
• Material: N/A
• Power Requirement: 110V Standard (Plug-In Transformer Included)
• Bypass Valve Included: Yes
• Operating Pressures: Standard water pressure 50–70 psi
• Operating Temperatures: 40° - 110° F
• Drain Line: ¾” or 1” NPT

Additional Components

• 1/2" Dia drain line tube 10' in length

Installation Time & Requirements

• Installation Type: Whole-House Point of Entry
• Estimated Installation Time: A professional water softener installation typically takes 2 to 4 hours, but this can vary depending on the complexity of the job and the type of system. Replacing an existing unit might take less time, sometimes as little as an hour, while a new installation with additional plumbing will take longer.

Most AQUALIVIA™ systems are built or assembled to order at our Florida facility.

• Standard orders ship in 2 to 4 business days

• Custom or special systems may require 7 to 10 business days

• Orders placed after 12:00 PM ET process the next business day

Estimated Transit Times (after shipment)

• Ground: 5 to 10 business days

• Freight systems: 5 to 10 business days

Free Shipping

Free standard shipping on orders over $99 within the continental U.S.

Freight Delivery

Large systems ship via pallet freight. An adult must be present to inspect and sign.

Inspection

Please inspect your order upon delivery and report any damage within 3 business days.

International Orders

International shipping is available. Duties and taxes are the customer’s responsibility. All international sales are final unless covered by warranty.

Warranty:

At AQUALIVIA™, we stand behind the quality of our water treatment systems. Every product is carefully built to last, and we’re proud to offer strong warranty coverage to give you peace of mind.

What’s Covered

• Mineral Tanks: 10 years (up to 13" × 54"), 5 years for larger tanks.
• Control Valves: 5 years.
• Brine Tanks: 5 years.
• Accessories & Components: 1 year.
• AQUAREX™ Whole House Filter: 5 years.
• OZONEX™ Ozone Systems: 1 year.
• AquaVRay™ UV Systems: 1 year.
• HydroClear™: 1 year(system only)
• AquaRevive™ RO Systems: 1 year(system only)

What’s Not Covered

• Regular-use consumables (filters, resins, membranes, UV lamps, cartridges).
• Damage caused by misuse, freezing, flooding, power surges, or improper installation.
• Products used with non-AQUALIVIA™ parts or outside normal water conditions.

Our Promise

We’ll repair, replace, or provide a comparable solution if your system has a covered defect. Our goal is to make sure your AQUALIVIA™ system works the way it should, so you can enjoy clean, pure water with confidence.

👉 For warranty support, please contact Info@AquaLivia.com.

Maintenance Requirement:

Replacements

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